When a breakdown changes the plan
A warning light does not tell the whole story. Describe what you experienced: loss of power, a tire problem, a no-start or a vehicle that stopped moving. If you believe continuing could be unsafe, do not drive farther simply to reach a preferred pickup point.
If you are in a parking area, include the business name or entrance details alongside the address. If you are beside the road, describe your position from a safe place. A location pin is useful, but it is worth adding a short explanation of where the vehicle can actually be reached.
After a collision
If anyone is hurt or there is an immediate danger, contact emergency services first. Once towing arrangements can be discussed, tell us about visible damage, the vehicle’s position and any instructions already given at the scene. Do not enter traffic to take photographs or inspect damage.
Our services include accident recovery and flatbed towing. Share the destination you have chosen and whether another party is coordinating the tow. If you are using a roadside-assistance or insurance program, clarify how the request is being handled before making separate arrangements.
GOOD QUESTIONS.STRAIGHT ANSWERS.
Do you handle accident-recovery calls in Frankford?
Accident recovery is an offered service. Call with the location and situation after addressing any immediate emergency and following instructions at the scene.
Can I contact you through my roadside-assistance program?
We work with major roadside-assistance and insurance programs. Confirm the process with your program and tell us if it is already coordinating your request.
