Tell us why you need a flatbed
You might have instructions from a repair shop, a manufacturer’s towing guidance or concerns about damage underneath the vehicle. Share that information when you call. Give us the make, model and any relevant modifications, along with details about a vehicle that will not start, steer or roll. Do not assume every pickup can be handled in the same way.
If a shop has requested a particular transport method, have its instructions available so the request can be discussed clearly.
Make the access details clear
The space around a vehicle matters as much as its address. Mention a narrow street, a driveway slope, a parking garage or other overhead clearance restriction. Let us know if another vehicle blocks the approach or if keys must be collected from someone else. Describe these details before confirming the pickup so access can be considered as part of the arrangements.
Coordinate both ends of the move
Confirm the destination address and the person who can receive the vehicle. If it is going to a repair shop, check the shop’s receiving instructions and whether an appointment is needed. For a private address, explain where the vehicle should be delivered and any restrictions there. Ask about charges and timing during the call, and keep your callback number available for updates.
GOOD QUESTIONS.STRAIGHT ANSWERS.
Can I request a flatbed specifically?
Yes. Tell us that you are requesting flatbed towing and explain any instructions or concerns. Availability and the details of your particular move are confirmed by phone.
What if my vehicle has very low clearance?
Mention the clearance before booking, including any lowered suspension or body modifications. Share photographs if requested so the pickup can be discussed accurately.
Can a non-running vehicle be moved?
Call with its condition, including whether it can roll or steer. Those details help determine how to approach the request.
